We had a bad experience with an ice cream place last summer actually, because of the leave-on-the-doorstep policy. The guy was bringing round a luxury sundae for me - three flavours of ice cream topper with chocolate and sprinkles and jelly, I could die in bliss just thinking about it - except he left it on steps of the flat. As in, didn't press the buzzer or come into the communal area and leave it outside our door. He just sat in the street. We waited half an hour before phoning and when we realised what had happened it was unreal - such an obvious failing of the concept of home delivery. I realise I probably sound like one of those Karen videos but I've never had an experience like that before and it seems so obvious that as a driver that's not what you do?